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Wednesday, June 21 • 2:00pm - 3:15pm
#342: Adoption and Implementation of Digital Platforms to Further Patient Interactions

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Component Type: Session
Level: Intermediate
CE: CME 1.25; IACET 1.25; RN 1.25

Patients (also prospective study subjects) are using the internet to facilitate unprecedented levels of medical/clinical updates, engagement, and communication around an explosion of online information exchange. This content ranges from social media posts to review of policy documents to conversation threads on research platforms. Sponsor product developers, academic professionals, researchers, and practitioners are leveraging these opportunities for non-traditional engagement to further engage with patients via platforms of interchange in the context of a clinical trial. This session will share experiences of real-world- platforms including how the patient perspective was incorporated in the design of the solution and how patients will benefit from their adoption. Speakers from Patient Advocacy groups, Sponsors/CROs or clinical sites would present experiences on actual use cases and best practices from lessons learned. Adoption and Implementation of Digital Platforms to Further Patient Interactions

Learning Objectives

Describe the characteristics of a platform that will improve the patient experience.


Betsy Fallen, RN


Leveraging Technology to Improve Pilot Studies, Patient Engagement, and the Informed Consent Process
Vincent Miller

Patient Engagement: Holy Grail or a Passing Fad?
Keith W. Wenzel

Utilization of eSignatures to Facilitate the Clinical Trials Process
Jenny Lester, MPH

avatar for Betsy Fallen

Betsy Fallen

Consultant, BAFallen Consulting LLC
Ms. Fallen is an authority on the business processes and associated use of information technology in drug development with a focus on regulatory and clinical. A passionate advocate for moving life sciences business on-line, Betsy is an expert on regulatory and clinical operations... Read More →

avatar for Jenny Lester

Jenny Lester

Research Manager, Samuel Oschin Comprehensive Cancer Institute
Jenny Lester, MPH, CCRP, is a Research Manager in the Samuel Oschin Comprehensive Cancer Institute at Cedars-Sinai Medical Center. She graduated from the University of Georgia with a Bachelor of Science and earned her Master of Public Health degree from Morehouse School of Medicine... Read More →

Vincent Miller

Project Coordinator, Duke Clinical Research Institute
Vincent Miller is a Clinical Trials Specialist at the Duke Clinical Research Institute (DCRI) with more than 17 years of experience in clinical registries. He served as study coordinator for the PALM Registry, and assisted in the development and distribution of its related app. Currently... Read More →
avatar for Keith Wenzel

Keith Wenzel

Senior Director, Scientific Data Organization, Parexel International, United States
Mr. Wenzel has worked for Parexel for over fifteen years. His background includes product, corporate, and personnel management; sales and marketing; and information systems experience. These skills have been applied within the life sciences and health care industries through working... Read More →

Wednesday June 21, 2017 2:00pm - 3:15pm CDT
N426c McCormick Place 2301 South Martin Luther King Jr. Drive, Gate 4 Chicago, IL 60616
  04: PatientEngagement, Session