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Wednesday, June 21 • 9:30am - 10:30am
#304: Mergers and Acquisitions: First, Do No Harm

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Component Type: Session
Level: Intermediate

Mergers and acquisitions (M&A) are increasingly common in our industry. Managers gaining new employees and employees entering new structures and systems - and often entirely new workplace cultures - may struggle to adapt, sometimes with disastrous consequences. Even with careful planning and thoughtful communication, stress and anxiety levels can remain high in the period of time before and after the event. In this session, we will discuss the factors that impact emotional well-being in an M&A, from both the manager’s and the employee’s perspectives. We will walk through two M&A scenarios in which the manager or the employee has become disenchanted or disengaged, and we will discuss ways in which to ‘hit the reset button’ in order to mitigate the harm. Participants will engage in role play, and will be given a guide to healthy M&A communication to take back to their workplace.

Learning Objectives

Describe how a mergerand acquisition can impact both a manager’s and an employee’s emotional well-being; Develop a communication plan to reduce levels of stress and anxiety; Recognize when the level of anxiety is high, and employ corrective action to mitigate that anxiety.


Margaret S. Richards, PhD, MPH

avatar for Margaret Richards

Margaret Richards

Vice President, Data Analytics and Epidemiology, RW Strategy and Analytics, Mapi
Dr. Margaret ‘Meg’ Richards has over 25 years' experience as an epidemiologist in the public health, biopharmaceutical, and contract research sectors. Prior to joining PPD as Executive Director of Epidemiology, Dr. Richards served as a Director of Global Patient Safety & Risk... Read More →

Wednesday June 21, 2017 9:30am - 10:30am CDT
Aisle 300/400 McCormick Place 2301 South Martin Luther King Jr. Drive, Gate 4 Chicago, IL 60616